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Customer Service Representative
3 weeks ago
We are seeking a highly motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support.
Key Responsibilities:- Provide accurate and timely responses to customer inquiries via phone, email, or in-person.
- Assist customers with account opening, lending, and banking transactions.
- Ensure all customer details are up-to-date and accurate.
- Demonstrate our digital banking options to customers to help make their banking simple, easy, and secure.
- A passion for delivering an amazing experience to customers.
- An ability to work collaboratively as a team and self-motivation.
- A keen eye for detail to ensure transactions are completed efficiently and accurately.
- A diverse and inclusive workplace that values equity and respect.
- A culture that fosters innovation and creates strong customer relationships.
- Opportunities for career development and upskilling.