Salesforce Operations Specialist
1 week ago
As a Salesforce Administrator with our client, you will play a key role in managing the technology required for successful operations, with a strong focus on administering the Salesforce system. The ideal candidate will have experience in customising Salesforce features and managing user access, roles, and permissions.
Responsibilities- Administer the Salesforce system by managing user access, roles, and permissions; configuring objects, fields, and workflows; and ensuring data integrity through regular audits and updates.
- Collaborate with stakeholders to gather requirements for Salesforce customisation and enhancements, ensuring the system meets the needs of the organisation.
- Create complex reports and dashboards within Salesforce to track key business metrics and provide actionable insights.
- Participate in code reviews and promote best practices for efficient and scalable Salesforce development.
- Manage sandboxes, including creation, refresh, and access management and conduct regular system audits and monitor platform performance.
- Develop and implement reports and dashboards to provide insights and support decision-making.
- Coordinate with IT teams to integrate Salesforce with other systems and applications.
- Enforce IT policies related to security, usage, and access controls, ensuring compliance with the PSPF and organisational policies.
- Demonstrates proficiency in customising Salesforce features, including objects, fields, page layouts, and workflows, to meet business needs.
- Experience is Salesforce administration, including Sales, Service, CRM Analytics, Maps, Marketing Cloud, Experience Cloud.
- Hands-on experience in managing Salesforce related CI/CD processes.
- Strong understanding of Scrum/Agile methodologies is desirable.
- Certified Salesforce Administrator is desirable.
- Experience with Veevart administration is desirable.
This is a security assessed position. Applicants must be an Australian citizen, with successful candidate holding or willing to obtain a Baseline Australian Government security clearance and undergo other employment suitability checks.
The estimated salary range for this role is AU$80,000 - AU$120,000 per annum, depending on experience.
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