Operational Team Manager
1 week ago
We are seeking an exceptional leader to spearhead our Fulfilment Operations team. As a key member of the team, you will play a crucial role in driving business results and delivering exceptional customer experiences.
Responsibilities- Manage and support the day-to-day operations of the Fulfilment Operations team, ensuring key performance indicators (KPIs) are communicated and achieved.
- Lead the team to secure the highest goods availability, operational readiness, and lowest possible cost.
- Take direct lead with identifying, recruiting, retaining, and developing team members to secure a diverse, high-performing team.
- Maintain a clean, organized, and safe working environment throughout the store.
- Past experience in leading teams in an operational function with proven leadership delivering business results and people development.
- Sound computer literacy and understanding of Microsoft Office suite/apps.
- Exceptional communication skills, able to build relationships, collaborate, and influence stakeholders.
- A forward thinker who works calmly under pressure, capable of making agile decisions and problem-solving.
We believe that everything we do comes with the responsibility to create a positive impact on people, society, and the planet. We stand for equality, diversity, and inclusion, and we care about people and planet and promote health and wellbeing.
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