Customer Service Professional

2 weeks ago


Central Coast Council, Australia TR3 Recruitment Full time

About TR3 Recruitment

At TR3 Recruitment, we specialise in providing tailored recruitment and consulting services. Our primary objective is to deliver the best possible service to our candidates and clients while upholding our core values of sustainability, mutuality, and trust.

Our Client Overview

The client is a well-established national presence with a strong support structure, flexible working conditions, and career pathway opportunities. They are committed to fostering a culture that embraces diversity and inclusion, encouraging applicants from all backgrounds to apply.

The Role

As a Customer Service Officer (Banking), you will be responsible for delivering exceptional customer experiences, helping customers understand banking tools and transactions. You will work in a customer-focused retail banking environment, leveraging your positive attitude, excellent communication skills, and ability to build rapport quickly.

Key Responsibilities

  • Deliver outstanding customer service, responding to customer inquiries and resolving issues efficiently.
  • Provide clear explanations of banking products and services, ensuring customers feel confident in their financial decisions.
  • Collaborate with colleagues to achieve team goals, maintaining a positive and supportive team environment.
  • Develop and maintain relationships with customers, identifying opportunities to enhance their banking experience.

What We Offer

We offer a dynamic and supportive work environment, professional development opportunities, and flexible work arrangements. If you are a customer service enthusiast looking for a new challenge, this role may be perfect for you.



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