Retail Store Operations Manager

3 weeks ago


Bondi Beach, Australia General Pants Full time
About General Pants

We are a retail company that believes in inspiring our community, mixing things up and bringing together different genres, styles, and ideas. Our team of culturally connected leaders, buyers, and creatives drive the latest trends and conversations.

Role Overview

The Retail Store Operations Manager will lead their passionate and committed team to create a customer-driven culture in-store and work together to achieve goals.

Key Responsibilities:
  • Drive outcomes and results through the right skills and behaviours, self-reflection across teams, and breaking it down to bite-sized pieces as needed.
  • Analyse sales and stock sell-through reports, identify areas for improvement, and work with the Regional Manager on future actions.
  • Coach others to decipher reports into actions, focusing on hitting targets through effective planning and execution.
  • Hold themselves and team members accountable for their results.
  • Mentor and develop team members, celebrating strengths and addressing gaps through honest and constructive feedback.
  • Manage team workload, workflow, time management, and delivery through strong accountability and goal-setting.
  • Lead and inspire the team to deliver high-quality results, prioritising wellbeing and mental health.
Requirements

To be successful in this role, you will need:

  • At least 2 years of management experience in a retail environment.
  • A genuine love and understanding for fashion and our brands.
  • The ability to confidently lead, motivate, and engage your team.
  • Proven experience and success in coaching and developing teams and individuals.
  • A proven track record of driving and exceeding sales targets and budgets.
  • Sound knowledge and proven success in retail operations, including budgets, wages, rostering, visual merchandising, stock management, and shrinkage.
  • Full Australian working rights.
What We Offer

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience, plus generous discounts and perks, a wellbeing program, parental leave policy, career development opportunities, and performance incentives.



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