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Customer Relationship Professional
2 weeks ago
As a Customer Relationship Professional, you will be responsible for providing outstanding levels of sales and service to our customers within our customer channel. You will interact with customers in line with our connect conversation framework, ensuring all interactions are conducted with the customer's best interests at heart.
You will have the opportunity to work collaboratively within the team and the wider Suncorp functions to achieve our strategies. Additionally, you will support and educate customers on how to use our digital platforms for personal banking, empowering them to self-serve with online banking features.
The successful candidate will be comfortable with digital customer service platforms to assist customers in real-time. They will also have the ability to navigate and troubleshoot common digital banking applications and mobile services with customers.
We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day.
