Retail Operations Manager
1 week ago
Job Summary
We are seeking a Retail Supervisor to join our team at Red Rooster Kalgoorlie. The successful candidate will be responsible for leading our team, managing sales and profitability, and providing exceptional customer service.
Key Responsibilities
- Team Leadership: Lead by example, demonstrating exceptional customer service and treating all team members with respect.
- Shift Management: Supervise shifts, performing opening and closing routines in accordance with restaurant policies.
- Sales and Profitability: Assist in managing costs, including rosters and operational expenses, while minimizing shrinkage and waste.
- Training and Development: Attend all required training and support the senior management team in developing team members.
- Customer Service: Deliver excellence in customer service, responding to inquiries and resolving complaints.
Requirements
- Hospitality Management Diploma
- At least 1 year of work experience in a related field
- Current First Aid certification
About Us
Red Rooster is Australia's first and favourite chicken shop, dedicated to creating craveable experiences and putting smiles on our customers' faces.
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