Optimising Supplier Performance Specialist
3 days ago
The Job Holder will be responsible for overseeing the performance of suppliers, ensuring that they meet business requirements and deliver high-quality services.
Key Responsibilities:- Manage supplier performance against key metric targets for cost, lifecycle, and quality.
- Develop and maintain scorecards for suppliers, providing regular feedback and analysis.
- Analyse supplier performance data to identify trends and areas for improvement.
- Collaborate with stakeholders to develop and implement performance improvement plans.
- Ensure compliance with Service Level Agreements (SLAs) and client service standards.
- Proactively manage escalated issues related to supplier activity.
We are seeking a customer-focused individual with strong analytical skills and attention to detail. You should have experience in the insurance industry and a proven ability to build rapport with service providers.
You will also possess excellent communication and problem-solving skills, as well as the ability to interpret complex information and respond with appropriate actions.
Our OrganisationOur company operates in over 70 countries and offers a comprehensive range of services across the entire claim lifecycle, from first notification of loss through to litigation.
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