Administrative and Customer Service Coordinator

3 weeks ago

Chadstone, Victoria, Australia Holmesglen Full time

Holmesglen is a leading education provider, valued by local and international learners, industry, and the community. We are recognised for innovation in education and training, applied research, creativity, and entrepreneurship.


In this role, you will coordinate processes and systems to ensure the effective administrative management of student enrolments, registrations, and support. You will provide quality customer service to both internal and external clients.


The key responsibilities of this position include:



  • Excellent customer service skills with a demonstrated capacity to respond to enquiries in a courteous manner.
  • Excellent organisational and office administration skills.
  • Demonstrated proficiency in the use of MS Office products, internet-based applications, and database management software and systems.
  • Knowledge of student administration and related systems would be a valuable advantage.
  • Ability to work independently, coordinate work effectively, and collaboratively in a team environment.

Holmesglen is committed to continuing to provide a safe workplace and have put systems and support in place for all our employees to work and deliver safely and flexibly.


Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining, and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.


We provide our staff with:



  • Employee Assistance Program
  • Wellbeing programs
  • Professional and career development opportunities
  • Onsite parking and close proximity to public transport
  • Flexibility to achieve work-life balance
  • Opportunities for all

For further information relating to this opportunity, please refer to the Position Description.


All applicants must attach a Resume and Cover Letter addressing the Key Selection Criteria (located on the last page of the Position Description). Please note, incomplete applications may not be considered.

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