Strategic Communications Lead for Logistics Partnerships

2 weeks ago

Sydney, New South Wales, Australia Amazon Full time
About the Role

We are seeking a highly skilled Strategic Communications Lead to join our EU Delivery Service Partner (DSP) Communications Team. As a key member of this team, you will play a crucial role in developing and executing strategic communications plans that support hundreds of DSPs who engage thousands of drivers to deliver millions of packages per week through our Last Mile delivery network.

As a thought leader with exceptional writing ability and business acumen, you will be responsible for crafting compelling messaging that engages customers and changes sentiment. Your strong communication skills and ability to exercise high judgment in narrow timeframes will be critical in injecting logic and care into strategic communications targeted at DSPs.

You will work closely with cross-functional partners, including program managers, product managers, and executives, to ensure seamless collaboration and alignment. With a passion for storytelling and a bias for action, you will thrive in our fast-paced environment and drive results-oriented outcomes.

About the Team

The EUK DSP Communications Team is a high-performing group of 10 communicators based in different cities across Europe and UK. We have a highly inclusive and collaborative culture, approaching each other with respect and humility while having fun making history together. Our team's primary goal is to provide helpful and trustworthy information to DSPs, enabling them to operate their businesses efficiently and focus on building a safety-first culture, developing their teams, and delivering in their communities.

Key Responsibilities
  • Develop a multi-channel content strategy for new program, technology, and product launches, including written communications, executive messaging, infographics, and video scripts
  • Translate complex messaging into simple and easy-to-understand content
  • Interview DSPs and program managers to build advocacy stories promoting the program as an entrepreneurial opportunity of choice
  • Identify emerging topics and develop proactive plans with stakeholders
  • Monitor and measure the effectiveness of communications
  • Understand and stay apprised of AU region logistics matters
About Amazon Australia

Amazon Australia offers a dynamic and inclusive work environment where talented individuals can grow and thrive. With a strong commitment to diversity, equity, and inclusion, we strive to create a workplace that values and respects all employees. If you're passionate about storytelling, strategic communications, and driving business results, we encourage you to apply for this exciting opportunity.

Salary

$140,000 - $160,000 per annum, depending on experience

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