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Destination Specialist

2 weeks ago

Ballarat, Victoria, Australia RACV Full time
About the Job

This is an exciting opportunity for experienced Travel Consultants to join our team of experts in Ballarat. As a Travel Consultant, you will be responsible for creating customised travel itineraries and managing customer experiences from start to finish.

Main Responsibilities:
  • Promote a range of travel products including holiday packages, flights, hotels, cruises and experiences
  • Build strong relationships with customers to understand their travel needs and provide expert advice
  • Use Amadeus GDS to facilitate domestic and international travel bookings and manage customer payments
  • Collaborate with the sales team to achieve sales targets and meet KPIs
  • Participate in industry events to stay informed about the latest travel trends and products
What You'll Need:
  • Retail travel agency experience is essential
  • Certificate 3 in Travel or higher is preferred
  • GDS experience in Amadeus, Sabre or Galileo is required
  • A passion for the travel industry and personal travel experience is necessary
  • Excellent customer service and communication skills are essential
  • Strong organisational, attention to detail and problem solving skills are required
  • The ability to work independently and as part of a team is necessary
  • Excellent personal presentation is expected