Dedicated Support Professional for Laboratory Operations

1 day ago


Melbourne, Victoria, Australia Murdoch Children's Research Institute Full time

Company Overview

The Murdoch Children's Research Institute is a leading centre for medical research focused on improving the health and wellbeing of children. As a Clinical Support Officer, you will play a vital role in ensuring the efficient and effective operation of our laboratory services.

Salary

$67,252 - $69,966 per annum, plus superannuation.

Job Description

We are seeking an experienced and highly organized individual to provide administrative support to our laboratory team. The successful candidate will be responsible for troubleshooting patient sample issues, communicating with doctors and patients, and coordinating sample collections.

Key Responsibilities:

  • Provide timely and accurate resolution to patient sample issues.
  • Communicate effectively with doctors and patients to ensure smooth sample collection and processing.
  • Coordinate sample collections and ensure samples are received promptly.
  • Monitor email inboxes and provide support to stakeholders.
  • Undertake other support services within the Reproductive Genetics Group as required.

Requirements

To be successful in this role, you will require:

  • Victorian Certificate of Education or equivalent.
  • Medical administration or service sector experience.
  • Understanding of specimen reception and patient information systems.
  • Ability to work to a high standard of accuracy.
  • General computer skills including familiarity with standard word processing programs.

About Your New Team

The Reproductive Genetics Carrier Screening (RGCS) laboratory provides a reproductive screening service based on a combination of laboratory workflows required for the delivery of cystic fibrosis, spinal muscular atrophy, and Fragile X testing. The Non-Invasive Prenatal Testing (NIPT) laboratory provides a prenatal screening service based on massively parallel sequencing of cell-free DNA isolated from maternal plasma. Both laboratories have a commercial focus and aim to produce high-quality test results in a rapid manner.



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