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Reservations Team Lead

3 weeks ago

Melbourne, Victoria, Australia beBee Careers Full time
Reservation Operations Manager

This is an exciting opportunity to join our team as a Reservation Operations Manager. As a key member of our team, you will be responsible for overseeing all aspects of hotel reservations, including planning, organizing, and coordinating.

You will work closely with the Hotel Manager to report on all aspects of reservations and handle guest requests, respond to feedback and reviews as required.

Key Responsibilities:
  • Oversee all aspects of hotel reservations, including planning, organizing, and coordinating
  • Report on all aspects of reservations to the Hotel Manager
  • Handle guest requests, respond to feedback and reviews as required
  • Interact and build relationships with guests, corporate clients, suppliers, team members, and department heads
  • Train front desk team members on reservation processes
Requirements:
  • At least 2 years of experience in a similar role
  • First Aid Certificate
Benefits:
  • A competitive salary package
  • Heavily discounted rates on hotel stays for you, your friends, and family across Australia and New Zealand
  • The opportunity to work with a growing brand across Australia and New Zealand
  • Access to our health and wellbeing program