
Personal Solutions Advisor
2 days ago
Delivering exceptional customer experiences is at the heart of this role. As a trusted advisor, you will play a vital part in understanding customers' current and future goals and designing tailored solutions to meet their needs.
Main Responsibilities:
- Develop win-win solutions for both the bank and customers by providing personalized advice and support.
- Support customers with digital literacy and online banking skills in an ever-changing environment.
- Guide customers through bespoke lending solutions, exploring tailored personal loan and credit card options.
- Pursue ongoing learning and development opportunities to advance your career.
- Foster connections with customers and the community, supporting local initiatives and events.
Requirements:
- A proven ability to achieve sales results through customer-focused solutions.
- The confidence to communicate effectively with customers face-to-face and over the phone.
- Ability to build strong relationships with customers and colleagues quickly.
- Enthusiasm to understand and communicate the unique aspects of our business model.
- Drive for collaboration and teamwork.
- Experience in consumer lending is beneficial but not essential.
About Our Business Model:
We operate on a shared revenue model based on profit-with-purpose, reinvesting profits into local communities to fund initiatives.
Why Work with Us:
- Make a meaningful impact where your work benefits customers and communities.
- Be part of a diverse, values-driven team.
- Career opportunity and flexibility with supportive policies.
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