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Retail Operations Supervisor

2 months ago

Adelaide, South Australia Under Armour Full time

Under Armour

At Under Armour, we are dedicated to enhancing your performance.

Innovation drives us. We challenge the status quo. Our team consists of bold thinkers and risk-takers who are relentless in their pursuit of excellence. The athletes we support strive to elevate their game, and Under Armour provides them with the necessary tools to achieve their goals.

Our retail locations nationwide serve as the vital link between the dynamic energy of the UA brand and our valued customers. Our retail personnel embody the mission and culture of Under Armour. In this role, you will champion the underdog, assist customers in discovering the perfect gear for an active lifestyle, and ensure that every individual who enters our store uncovers their inner athlete.

We seek individuals who aspire to deliver more than just satisfactory work.

We are in pursuit of the Best in Every Game.

Position Overview

Our Harbour Town Adelaide Factory House is a key location in South Australia. We are in search of a skilled Assistant Store Manager to provide an exceptional in-store experience for our athletes.

Key Responsibilities:

  • Recruit, develop, and guide the store team
  • Delivering an unparalleled world-class customer service experience daily
  • Upholding Under Armour's customer service standards with the highest level of integrity
  • Maintaining comprehensive knowledge of the fit, fabric, and functionality of Under Armour products
  • Collaborating with our Visual Merchandising team to ensure the store accurately reflects the UA brand
  • Surpassing sales targets and maximizing every opportunity

Qualifications:

  • Outstanding customer service abilities
  • Prior experience in retail leadership
  • Team-oriented mindset - At UA, we 'Fight On Together'
  • Capability to manage multiple tasks in a fast-paced environment
  • Excellent communication and time management skills
  • Flexibility to work a varied schedule, including evenings, weekends, and public holidays as required

Benefits:

  • Generous employee discounts
  • Uniform provided
  • Quarterly performance bonuses
  • Opportunities for professional growth and development through ongoing training
  • Support from headquarters and business partners with top-tier technology to ensure your success

If you have a proven track record of delivering exceptional customer service and wish to be part of a global organization where every day presents new challenges, we encourage you to consider this opportunity.

Under Armour is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to any legally protected characteristic under local, state, or federal law. Your employment opportunities with Under Armour will be based solely on your qualifications.