Customer Service Ambassador for Candles and Homewares

4 days ago


West Lakes, Australia Dusk Full time

Transform Customer Experiences at Dusk West Lakes

We are seeking an exceptional Customer Assistant to join our team at dusk West Lakes in Australia and New Zealand. This is an exciting opportunity to ignite joy in every customer who walks through our doors.

About the Role

  • As a Customer Assistant, your mission will be to deliver exceptional customer experiences and help us achieve our business objectives.
  • You will be responsible for setting the mood by achieving key performance indicators (KPIs) and ensuring our store's success.
  • Your radiant personality and commitment to delivering perfect customer experiences will make a significant impact on our customers' lives.
  • With a passion for candles and homeware products, you will share your extensive knowledge with customers, providing them with expert advice and recommendations.
  • Our ideal candidate will have a can-do attitude, always ready to go the extra mile, and a commitment to continuous improvement.

About You

  • You have a passion for exceeding customer expectations and creating unforgettable experiences.
  • You are a team player who embraces the power of unity and cooperation.
  • You are committed to continuous improvement and eager to learn and grow like a budding flame.
  • You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

What We Offer

  • A competitive salary of $45,000 - $60,000 per annum, depending on location and experience.
  • A generous team member discount on our range of candles and homewares.
  • The opportunity to participate in the dusk monthly bonus program.
  • A supportive environment where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

Why Choose Dusk?

We are a dynamic company that values creativity, innovation, and customer satisfaction. Our stores offer a unique shopping experience that sets us apart from others in the industry. As a Customer Assistant, you will play a pivotal role in bringing our vision to life and creating unforgettable experiences for our customers.



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