Hospitality Operations Leader

5 days ago

Melbourne, Victoria, Australia beBeeVenue Full time $100,000 - $130,000
Job Overview

Deliver exceptional service and drive guest satisfaction as a Venue Manager. Lead, inspire, and empower your team to deliver seamless operations from welcome to farewell.

Main Responsibilities
  • Ensure smooth daily operations with high guest satisfaction.
  • Lead and train the front-of-house team to deliver top-notch hospitality.
  • Collaborate with the Head Chef and kitchen team for efficient service flow.
  • Effectively manage rostering, ordering, and stock control.
  • Implement and maintain venue standards, policies, and procedures.
  • Drive revenue growth through events, promotions, and upselling.
  • Ensure compliance with liquor licensing and health & safety regulations.
Requirements
  • Minimum three years' experience in managing premium or high-volume hospitality venues.
  • A leader who thrives in fast-paced, guest-focused environments.
  • Strong operational, financial, and people management skills.
  • A passion for food, beverage, and creating memorable experiences.
  • Exceptional knowledge of wines, spirits, cocktails, and emerging trends.
  • The ability to create a workplace where staff feel empowered, connected, and inspired.

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