Local Community Consultant
4 weeks ago
About the Role
We have an exciting opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant at our Hobart store.
Key Responsibilities
- Bring Medibank products and services to your local community, providing exceptional customer service and support.
- Show individual accountability and responsibility for supporting customers end-to-end with outstanding service.
- Utilize a cross-set of skills and diversity to solve a range of standard day-to-day problems and serve local customers in their preferred communication channels.
- Be curious, creative, and results-driven, with a willingness to experiment with new ideas and ways of working.
- Adapt easily to new challenges and prioritize customer needs at all times.
About You
- You are a multitasking super star with the ability to apply your knowledge across various channels, including virtual messaging, face-to-face interactions, and phone-based systems.
- You thrive on providing great service to the local community, with a focus on growing and retaining your customer base.
- You are self-motivated and results-driven, with a strong commitment to delivering exceptional results.
- You possess strong diligence, particularly when providing products and services to customers, and are fastidious about interaction accuracy and customer privacy.
- You are a team player, willing to step outside your comfort zone to support your team and contribute to the success of the community.
What We Offer
- Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community, depending on business requirements.
- Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
- Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.
Imagine Working with Us
We understand that work means different things to everyone. We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work.
Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn't a buzzword, it's a reality.
For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.
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