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Dispute Resolution Officer
1 week ago
Lendi Group's vision is to be the undisputed place for Australians to buy and own property through our new Aussie Homes propositions. As a Complaint Management Executive, you will play a key role in achieving this goal by ensuring fair and reasonable approaches to complaint management.
About the Role- Taking full responsibility for managing customer complaints.
- Communicating with customers and stakeholders throughout the process.
- Providing expert advice to ensure complaints are handled in alignment with regulatory principles.
The successful candidate will possess a strong 'can-do' attitude, collaborative team-oriented approach, and ability to handle complex complaints effectively.
