Administrative Support Officer

5 days ago


Brisbane, Queensland, Australia CareerArc Full time

CareerArc is a leading financial services company that provides information processing and computer software services and products. We are seeking an Administrative Support Officer to join our team and play a key role in ensuring all tasks and inquiries received by the team are completed with precision and within the timeframes outlined in our client administration agreements.

In this role, you will focus on delivering exceptional client service to superannuation members, advisers, employers, trustees, and promoters through professional and timely communication across telephone, email, and written correspondence. You will create and maintain member accounts for accumulation and pension, including sending welcome packs, and respond promptly and accurately to emails and calls from members, advisers, employers, trustees, and promoters, delivering high-quality service.

The ideal candidate will have excellent teamwork skills, strong verbal and written communication skills, and the ability to interact and collaborate within a team environment. They will also have experience in customer service or administrative roles and be familiar with the superannuation industry and related legislation.



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