Transportation Operations Manager

6 days ago


Port Welshpool, Victoria, Australia Kelsian Group Full time
About the Role

We are seeking a skilled Operations Coordinator to join our team in Welshpool, WA.

The successful candidate will be responsible for scheduling charter work and coordinating day-to-day operations of drivers and vehicles. Key responsibilities include:

  • Providing exceptional customer service to drivers and customers through multiple channels.
  • Scheduling charters and executing them on time, ensuring high-quality service delivery.
  • Maintaining vehicle movements and identifying potential service failures.
  • Resolving operational shortfalls caused by delays, incidents, or breakdowns.
  • Rostering drivers according to competency and availability.
  • Coordinating vehicle maintenance based on asset availability and charter demand.
  • Reporting performance metrics and analyzing data to identify areas for improvement.

What We're Looking For

  • Flexibility and problem-solving skills to adapt to changing situations.
  • Strong communication skills to interact with diverse stakeholders.
  • A team player who can collaborate effectively and take initiative when needed.
  • Creative thinking to work under pressure and meet deadlines.

Requirements

  • At least 2 years of experience in a similar role.
  • Ability to apply industry knowledge and financial acumen to job execution.
  • Sound geographical knowledge of Perth metropolitan area and regional WA.
  • Autonomy and teamwork skills to work independently and collaboratively.
  • Problem-solving and analytical skills to troubleshoot and resolve issues.
  • Advanced computer literacy and proficiency in relevant software.

Salary: $60,000 - $80,000 per annum, depending on experience. A competitive benefits package is also included. If you are passionate about making a difference in transportation services, we encourage you to apply.



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