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Trade Counter Assistant

2 months ago

Murarrie, Queensland, Australia Reece Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Trade Counter team in Murarrie. As a key member of our branch, you will play a vital role in providing exceptional service to our customers, ensuring their needs are met, and helping to drive business growth.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Process customer transactions, including quotes, orders, and payments, ensuring accuracy and attention to detail.
  • Assist with stock control, including receiving, storing, and dispatching products, maintaining a clean and organized warehouse environment.
  • Contribute to the overall success of the branch by participating in sales initiatives, promoting products, and providing feedback to improve processes.
  • Collaborate with colleagues to achieve team goals, share knowledge, and support each other in a fast-paced environment.
Requirements
  • Previous experience in retail sales, customer service, or a related field, with a strong focus on delivering exceptional customer experiences.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers, colleagues, and management.
  • Ability to work in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities simultaneously.
  • Basic computer skills, with the ability to learn new systems and software.
  • Valid driver's license and willingness to work flexible hours, including weekends.
What We Offer
  • Competitive salary and performance-based bonuses.
  • Opportunities for career growth and development within the Reece Group.
  • Flexible working arrangements, including remote work options.
  • Access to training and development programs to enhance your skills and knowledge.
  • Generous discounts on products and services, including Reece Boost rewards.