Senior Claims Specialist

4 days ago


Perth, Western Australia Vero Insurance Full time

Company Overview

Vero Insurance is a leading provider of insurance solutions in Australia.

We are committed to building futures and protecting what matters for our customers.

We value the unique experiences, insights, and diverse workforce that benefits our people, our business, and our customers.

Salary

The estimated annual salary for this role is between $80,000 and $120,000 depending on experience.

Job Description

As a Senior Claims Specialist, you will be at the forefront of providing crucial support to our customers.

You will obtain and meticulously review medical, financial, investigative, and rehabilitation reports to ensure accurate claim assessment.

You will also ensure that all legislative compliance timeframes are met, coupled with ongoing reviews of essential reports.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Experience in Workers Compensation claims, backed by a proven track record of delivering results.
  • A genuine sense of compassion and empathy for our customers, understanding their unique situations.
  • Excellent verbal communication skills, enabling you to build rapport, convey complex information, and negotiate effectively with various stakeholders.
  • Strong administrative and written skills, allowing you to manage all aspects of each claim within the framework of State legislation.
  • A strong commitment to exceeding customer expectations and a high degree of integrity in all your interactions.

Benefits

Vero Insurance offers a wide range of employee benefits, including:

  • Employee discounts and rewards.
  • Study support.
  • Parental leave.
  • Wellness programs.

Why Vero Insurance?

We are more than just an insurance company; we are a force for good in the communities we serve.

Our Claims teams play a pivotal role in making a positive impact by supporting our customers during their most challenging times and helping them rebuild their lives.



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