Luxury Retail Team Member

6 days ago


Gold Coast, Queensland, Australia beBeeRetail Full time $60,000 - $80,000
Job Opportunity:

We are seeking a highly skilled and motivated individual to join our dynamic retail team in a brand new location opening soon.

The ideal candidate will possess exceptional customer service skills, the ability to work effectively as part of a team, and a passion for luxury fashion.

The successful applicant will be responsible for delivering an outstanding client experience and operating standards through their boutique.

  • Main Responsibilities:
  • Partner with the Boutique Stylists to meet sales plans and key performance indicators (KPIs)
  • Participate in the development and execution of strategic initiatives to drive sales growth
  • Ensure store rosters are scheduled according to business needs
  • Facilitate special events held at the retail store
  • Remain current and knowledgeable of industry trends to determine opportunities for sales growth
  • Maintain visual presentation based on company vision and market needs
  • Coach and monitor Boutique Stylists accountability for client outreach and relationship development
  • Manage the delivery of best-in-class client experience and operating standards through your boutique
  • Strategically build client base to generate sales growth through both VIP & non-VIP acquisition
  • Use appointments and digital booking tools to drive sales growth with clients
  • Partner with the Boutique Manager in hiring and providing performance review feedback
  • Explain and enforce KPIs and ensure the team is trending to those measures
  • Ensure the team is prepared for key moments – sale, product launches etc.
  • Model the company values – lead your team in an inspiring manner

The ideal candidate will have:

  • Demonstrated retail history and management experience
  • Capability in the operational running of a boutique
  • The ability to think creatively and show their personal flair
  • An amazing energy that invites customers into the boutique
  • Experience in customer relationship management and luxury customer service
  • A proven ability to meet financial, operational, and service KPIs
  • Ability to deliver visual merchandising magic
  • Flexibility and availability
  • To be a brand ambassador, embracing the cultures and values wholeheartedly


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