Customer Service Representative
20 hours ago
We are seeking experienced Customer Service Officers to join our team as on-call casuals, working Monday, Tuesday, and Friday. Ideal candidates will be available to work up to 20 hours a week.
Key Responsibilities- Provide high-level customer service to customers requiring information concerning Council's products and services.
- Support customers over the phone within the call centre and in person at the customer service counter.
- Meet and exceed customer needs through high-quality support and service.
- Administrative qualifications or specialist skills training.
- A minimum of 12 months of customer service experience in either telephone or face-to-face enquiries in a high-volume area.
- Experience in various Computer applications.
- Competitive hourly rate plus 25% casual loading.
- Casual working hours.
- Employee benefits such as leave entitlements, 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.
Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.
We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.
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