Internal Sales Representative
5 days ago
Ranger Group is a leading Australian-owned family business providing specialist solutions to clients in the Mining, Civil, Construction, and Rail Industries, as well as Government sectors.
Job SummaryWe are seeking a highly motivated and proficient Internal Sales Representative to join our team in our Sydney Office. As a key member of our sales team, you will be responsible for managing and developing designated sales accounts and customers, assisting with sales calls, and maintaining trade counter areas.
Key Responsibilities- Account Management: Manage and develop designated sales accounts and customers to achieve sales targets and improve customer satisfaction.
- Sales Support: Assist the sales team with preparing and updating quotations, orders, purchasing, reporting, and maintaining pipelines.
- Customer Service: Service and assist walk-in customers, maintaining trade counter areas and providing excellent customer service skills.
- Sales Calls: Make sales calls to customers and prospects, monitoring and filtering sales calls to the team.
- Enquiries: Assist with customer and prospect enquiries, providing timely and accurate responses.
- ERP and CRM: Proactively maintain and update ERP and CRM systems to ensure accurate and up-to-date customer information.
- Warehouse Support: Provide general warehouse and technical support duties as required.
- Safety and Quality: Demonstrate a commitment to safety and quality in all aspects of the job.
- Communication Skills: Excellent communication, interpersonal, organisational, and administrative skills.
- Accuracy and Attention to Detail: High level of accuracy and attention to detail.
- Customer Service Skills: Strong customer service skills, including a friendly telephone manner.
- Microsoft Office Skills: Intermediate Microsoft Office skills.
- Multitasking and Prioritization: Demonstrated ability to multitask and prioritise workflow in a demanding environment.
- Team Player: A team player attitude and ability to build positive working relationships.
- Initiative and Time Management: Ability to show initiative and meet tight deadlines.
- Physical Demands: Willingness to work hands-on in the warehouse as required.
- OH&S and Sales Procedures: Understanding of OH&S and sales procedures.
- Internal/External/Customer Services Sales Experience: Internal/external/customer services sales experience.
- Forklift License: Current Forklift License.
- Motivation to Learn: Motivation to learn and progress into other roles within the business.
- Full-time Career: A full-time career with a dynamic, family-owned business.
- Competitive Salary Package: Competitive salary package.
- Ongoing Career Development: Ongoing career development, training, and opportunities.
- Fun and Supportive Environment: Work in a fun and supportive environment.
- Dynamic Industry Leader: Dynamic, successful industry and market leader.
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