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IT Support Specialist
2 weeks ago
We're a results-driven organization that values diversity and innovation. As an IT Support Specialist at Corporate Office, you'll provide proactive support to our desktop products and hardware, web-based applications, video conferencing, and other applications. You'll also log, track, and resolve queries made to our Service Desk and coordinate the escalation of issues.
Key responsibilities include:
- Providing 1st and 2nd level technical support to our users
- Coordinating with Systems Administrators on system backups, log checking, and maintenance
- Reviewing existing IT systems and providing recommendations for continuous improvement
- Assisting with the implementation of new IT systems and enhancements
You'll have the opportunity to work in a dynamic environment with a team of talented professionals who share your passion for technology and customer service. If you're looking for a challenging role that will help you grow professionally, we encourage you to apply.