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Technical Solution Architect

3 weeks ago

Sydney, New South Wales, Australia beBee Careers Full time

As a highly skilled technical expert, you will play a pivotal role in designing and developing secure, scalable solutions on the Salesforce Sales Cloud, Service Cloud, and Experience Cloud.

You will architect and implement scalable solutions by integrating Salesforce/API with external systems using REST/SOAP APIs, middleware platforms, and third-party applications.

Additionally, you will design and develop content management solutions, ensuring seamless integration and efficient management of digital content.

Key responsibilities include creating and collaborating on solution and technical design artifacts (high and low level), participating in cross-functional review sessions, and serving as the point of contact for the development team/Tech Lead to resolve technical blockers.

Another crucial aspect is communicating technical solutions and design tradeoffs to Business Applications team members and business stakeholders.

You will also display expertise in Salesforce functionalities and features through interactions on Business Applications projects.

Moreover, you will provide technical support for new projects, enhancements, and bug fixes related to solutions on Salesforce Sales, Service, and Experience Cloud.

In collaboration with Business System Analysts, you will design and implement end-to-end automation.

Lastly, you will analyze business processes to identify inefficiencies and critical metrics.

Responsibilities:

  • Design and develop secure, scalable solutions on the Salesforce Sales Cloud, Service Cloud, and Experience Cloud
  • Architect and implement scalable solutions by integrating Salesforce/API with external systems
  • Design and develop content management solutions
  • Create and collaborate on solution and technical design artifacts
  • Serve as the point of contact for the development team/Tech Lead to resolve technical blockers