Customer Service Representative

5 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $48,496 - $62,149

Customer Service Representative

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Are you a motivated and empathetic individual with excellent communication skills? Do you have a passion for delivering exceptional customer experiences? If so, this role may be perfect for you.

This is an exciting opportunity to join our Melbourne CBD call-centre based teams as a Customer Service Representative. You will be responsible for handling customer contacts with care, ensuring that each interaction is positive and professional.

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Key Responsibilities:

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  • Handle customer inquiries and complaints in a timely and effective manner">
  • Provide solutions to customer issues, escalating complex problems to senior team members when necessary">
  • Collaborate with colleagues to resolve customer concerns and improve overall service delivery">
  • Participate in training and development programs to enhance customer service skills and knowledge">
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Requirements:

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To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also be comfortable with technology and able to learn new systems quickly.

The ideal candidate will be an Australian citizen, be computer literate, and confident in their ability to multitask. A willingness to undergo a police check is also essential.

As a valued member of our team, you can expect a comprehensive paid training program, competitive hourly rates, and regular reward and recognition programs. We offer a dynamic and supportive working environment, where you can grow and develop your skills.

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What We Offer:

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  • Comprehensive paid training program">
  • Competitive hourly rates">
  • Regular reward and recognition programs">
  • A dynamic and supportive working environment">
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Empowered by passion and enriched by a purpose to do better, we would love to have you on board. If this sounds like the perfect fit for you, please apply.

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