
Visionary Event Manager
3 days ago
This is a pivotal leadership role designed for a hands-on manager who thrives in a technical environment.
Key Responsibilities- Lead and mentor a team of customer service specialists, fostering a culture of high performance, continuous improvement, and technical knowledge sharing.
- Manage the full employee lifecycle, including recruitment, onboarding, training, performance reviews, and professional development plans.
- Provide daily direction, constructive feedback, and coaching to ensure the team is equipped to handle complex technical inquiries and provide accurate expert advice.
- Develop, implement, and regularly review customer service policies, programs, and procedures to enhance the entire customer experience and ensure alignment with business objectives.
- Analyse key performance metrics to drive operational efficiency within the customer service centre, implementing solutions to improve call handling times, first-contact resolution, and overall service quality.
- Liaise closely with technical, sales, and warehouse teams to streamline workflows, resolve escalated issues, and ensure a seamless, unified response to customer expectations.
- Plan and implement robust after-sales service initiatives to proactively follow up on customer satisfaction, ensure the performance of supplied parts, and gather vital feedback.
- Act as a key point of contact for escalated customer issues, utilising problem-solving skills and technical understanding to achieve satisfactory resolutions and maintain strong relationships.
- Work collaboratively with service agents and internal organisational units to identify trends in customer feedback, modifying and improving service offerings to better serve the market.
This is a challenging and rewarding role that requires a leader who can motivate and inspire a team to deliver exceptional customer service in a fast-paced environment.
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Visionary Leader
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Dynamic Event Management Specialist
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Dynamic Sales and Marketing Visionary
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Visionary Leader
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Event Cinemas Indooroopilly
2 days ago
Brisbane, Queensland, Australia Event hospitality & entertainment Limited Full timeEvent Cinemas Indooroopilly - Duty ManagerEvent Cinemas Indooroopilly, Indooroopilly, Queensland, AustraliaPosted Sunday 31 August 2025 at 2:00 pm | Expires Monday 15 September 2025 at 1:59 pmTitle: Duty Manager (Cinema Employee Level 5)Position Overview:In addition to competency in levels 1, 2, 3, and 4, the role encompasses the following...
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Event Cinemas Indooroopilly
2 days ago
Brisbane, Queensland, Australia Event hospitality & entertainment Limited Full timeEvent Cinemas Indooroopilly - Duty ManagerEvent Cinemas Indooroopilly, Indooroopilly, Queensland, AustraliaPosted Sunday 31 August 2025 at 2:00 pm | Expires Monday 15 September 2025 at 1:59 pmTitle: Duty Manager (Cinema Employee Level 5)Position Overview:In addition to competency in levels 1, 2, 3, and 4, the role encompasses the following...
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Visionary Style Professional
9 hours ago
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Visionary Educational Leader
7 hours ago
Brisbane, Queensland, Australia beBeeEducation Full time $90,000 - $120,000Job OverviewThis is an exceptional opportunity for a seasoned education leader to expand their influence beyond traditional systems.The role requires a blend of leadership, curriculum expertise, and passion for fostering growth in a dynamic environment.We are seeking educational program partners who share our vision and values. As a visionary Education...
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Event Manager
2 days ago
Brisbane, Queensland, Australia at Full timeAre you an energetic Event Manager passionate about leading from the front creating flawless event experiences? Does a role filled with vibrant team spirit, delicious challenges, and an array of prestigious brands ignite your enthusiasm? If your career was a cocktail, would it be a meticulously crafted mix of operations, back of house, and on-site...
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Events Manager
4 days ago
Brisbane, Queensland, Australia Buscojobs Full timeTHE ROLEJoin the events team at Mulpha, where we pride ourselves on our fast-paced, energetic, and fun-loving culture. We're a tight-knit group passionate about creating world-class events that leave a lasting impact. At Mulpha Events, you'll find a vibrant team environment, real opportunities to grow and travel, and a place where hard work is balanced with...