Fleet Support Technician
6 days ago
At Komatsu Australia, we strive to create a workplace where all employees thrive.
The Opportunity:
We are seeking a Customer Fleet Support Representative to act as a vital link between Komatsu and our customers. This role will provide technical support to customers' maintenance teams, assisting with troubleshooting and resolving equipment issues.
You will be the primary point of contact for a key client site, focusing on fleet health management of Komatsu equipment. You will build strong relationships with the site management team while ensuring Komatsu's operational standards and Customer Support Charter are consistently met.
Roster: 8/6 or 4/3
The estimated salary for this position is $120,000 per annum, inclusive of superannuation and annual bonus.
Role Located: FIFO ex Perth or Kalgoorlie located
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits
- Financial: Income Protection Insurance provided through our company superannuation fund
- Career: Recognition, awards, flexibility, further education studies, and internal career development
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents
- Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu
What we are looking for:
- HV Electrician (preferred) or Heavy Diesel trade qualification
- Able to effectively communicate with customers' teams at all levels and provide a professional service
- Ability to work away remotely at the customer site
- Strong negotiation skills and attention to detail
- Strong technical problem-solving skills and hands-on experience with heavy vehicle maintenance
- Current Driver's license
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