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Retail Operations Team Member

2 weeks ago

Perth, Western Australia Zurich 56 Company Ltd Full time
Retail Insurance Operations Team Member

We are seeking a highly motivated and organized individual to join our Retail Insurance Operations team in Adelaide or Perth as a Retail Insurance Operations Team Member.

Your primary responsibilities will include tracking new business submissions and completions, reducing end-to-end turnaround times through suspense management activities, collaborating with Underwriters, Health Connect Consultants, and Sales teams, managing workflows, systems processing, correspondence, and phone calls.

To succeed in this role, you will need exceptional customer service experience, competence in Excel, Word, and related software packages, excellent communication and stakeholder engagement skills, a solution-focused mindset, and strong attention to detail.

We value our employees and offer a range of benefits, including hybrid working arrangements, access to health and wellness programs, award-winning training programs, global mobility opportunities, volunteer opportunities, and a commitment to sustainability.