Phone Support Specialist

2 weeks ago


Garden City, Victoria, Australia Rentokil Initial Part time

As a Sales and Customer Care Agent at Rentokil Initial, you will play a vital role in providing exceptional customer service and sales support to our clients. Based in Port Melbourne, this is a Permanent Full/Part Time opportunity that offers full training and development.

About the Role:
  • Deliver top-notch customer service and sales support to Commercial and Residential customers
  • Utilize your communication skills to build strong relationships with customers and colleagues alike
  • Meet and exceed KPI targets through proactive call-making and issue resolution
  • Maintain accurate customer records and database entries
What We're Looking For:
  • Minimum 1 year experience in a customer-facing role, preferably in a call centre or sales environment
  • Excellent verbal and written communication skills
  • Able to work in a fast-paced environment with multiple priorities
  • Results-driven with a focus on meeting and exceeding targets
  • Reliable and professional in attitude and appearance
Our Culture:
  • Strong work-life balance culture
  • Employee Assistance Program (EAP)
  • Discounted Pest Services
  • Employee Referral Program
  • Employee cash incentive programs and bonuses


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