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Food and Beverage Service Associate

1 month ago

Sydney, New South Wales, Australia Novotel Full time

Job Description

The Role

We are seeking a skilled Food and Beverage Attendant to join our team at Novotel Sydney International Airport. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities

  • Explain menus to guests, assisting those with special dietary needs or preferences;
  • Welcome and seat guests according to hotel standards;
  • Use POS system to place orders;
  • Liaise with the Kitchen on special requests or delayed meals;
  • Follow all hygienic processes to ensure safety for all guests & staff;
  • Maintain standards of hygiene for food handling and presentation;
  • Promote a safe workplace by recognising hazards and promoting general WHS practises.

Requirements

  • Able to ask the right questions and listen intently to gather enough information to solve problems, resolve complaints and create those Heartist Moments;
  • Professional appearance and demeanour that will represent our brand well;
  • Previous food & beverage experience desirable;
  • Flexibility to work a rotating roster including mornings, evenings, weekends and public holidays;
  • Hold a valid RSA.

What We Offer

  • Learning & development opportunities;
  • Join the largest hotel groups worldwide with access to global opportunities and staff benefits;
  • Onsite parking, duty meals, and free laundry.

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.