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Process Improvement Specialist

2 months ago

Australia The Iconic Full time
About the Role

We are seeking a highly skilled Process Improvement Specialist to join our Operations Development Team at The Iconic. As a key member of our team, you will be responsible for driving process-driven step change and continuous improvement initiatives across our operations and wider business.

Key Responsibilities
  • Analyse existing processes and identify opportunities for improvement, documenting processes to support training and change implementation.
  • Research and evaluate vendors for partnership and competitors for benchmarking.
  • Develop and implement new solutions, leveraging data and best practices in continuous improvement, process engineering, and logistics automation.
  • Partner with stakeholders to develop best practices and ensure organisational learning.
  • Build strong relationships with stakeholders to support their needs and goals.
  • Identify potential compliance/legal/safety issues and provide recommendations and solutions.
Requirements
  • Experience in a similar role or a passion for process, logistics, people, and technology.
  • Deep understanding and competency with Process Improvement, Project Management, and financial drivers of Operations and supply chain processes.
  • Strong written, verbal, and visual skills.
  • High attention to detail and accuracy.
  • Basic knowledge of methodologies such as Agile, Lean, RCA, Theory of Constraints, and Six Sigma.
  • Agile mindset and willingness to learn and share.
  • Understanding of complex high-volume fulfilment operations in retail or FMCG supply chains.
About The Iconic

We are a dynamic and diverse community of over 1,000 people working towards our purpose of bringing on the future of shopping. Our ways of working, growth mindset, and sustainable approach empower our team members to do their best work. As a member of our team, you can expect:

  • Attractive salary and benefits.
  • Training and continuous learning opportunities.
  • Access to our parental leave program and extra day off for your kids' first day of school.
  • Paid birthday leave and an ICONIC voucher.
  • Staff discount and sample sales.
  • Discounted gym memberships and wellbeing programs.
  • Employee Assistance Program for you and your family.
  • Volunteer days with Thread Together for society and environmental change.