IT Support Specialist

1 month ago


Sydney, New South Wales, Australia MNL Technologies PTY LTD Full time

**Technical Support Expertise Wanted**

At MNL Technologies PTY LTD, we're seeking a highly skilled IT Support Specialist to join our team. As a Network and Desktop Technical Expert, you'll play a vital role in ensuring seamless connectivity and peak performance for our systems.

Key Responsibilities:

  1. Diagnose and resolve complex network issues to ensure uninterrupted connectivity.
  2. Maintain and optimize desktop hardware and software for top-tier performance.
  3. Collaborate with cross-functional teams to enhance our IT infrastructure.
  4. Provide exceptional customer service, addressing user concerns with professionalism and expertise.

Requirements:

  1. Proven experience in network and desktop support with a strong technical background.
  2. Excellent technical issue diagnosis and resolution skills.
  3. Expertise in network protocols and desktop operating systems.
  4. Exceptional problem-solving and communication skills.

As a Technical Support Engineer, you'll have the opportunity to shape the future of our IT support services and work collaboratively with our team to deliver top-notch solutions.



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