Aged Care Support Staff

4 hours ago

Coffs Harbour, New South Wales, Australia The Shoreline Full time

We are seeking a compassionate and empathetic Aged Care Support Staff to join our team at The Shoreline. As a member of our team, you will have the opportunity to make a positive impact on the lives of our residents by providing exceptional care and support.

About Us

The Shoreline is a luxury aged care facility located on the Mid North Coast of NSW. Our state-of-the-art precinct offers a fresh, resort-like atmosphere and a focus on high-quality care for our residents. We pride ourselves on building a community in our stunning beachside location.

Job Description

This role involves working as part of a dynamic team to provide housekeeping and food service to our residents. Key responsibilities include:

  • Providing cleaning services according to established cleaning schedules
  • Ensuring appropriate mopping and vacuuming of floors, damp dusting, waste management, restocking of supplies
  • Maintaining records of completion of laundry and cleaning schedule duties
  • Ensuring safe storage and use of cleaning agents, including use of correct quantities
  • Participating in established infection control program
  • Liaising with residents about their preferences for care and service delivery
  • Working as a team member and providing a supportive environment for all employees, including acting as a 'buddy' to new employees when required

In addition to housekeeping duties, you will also be responsible for assisting with food service, including serving meals, presenting hot meals in line with Chef's instructions, cleaning between meals, wiping down tables, and clearing dirty plates and trays.

Requirements

To succeed in this role, you will need:

  • Demonstrated empathy with and commitment to the care of older people
  • Demonstrated understanding of and experience in delivering exceptional customer-centred service outcomes
  • Ability to demonstrate kindness and empathy across all channels and model behaviours that align with The Shoreline's vision and CREED
  • Understanding of the ageing process and a commitment to advocate for older people in residential care and/or home care
  • Police check clearance; and up-to-date vaccination as required by legislation or industry best practice from time to time
Salary

The estimated salary for this role is $65,000 - $75,000 per annum, depending on experience.

Benefits

As an employee of The Shoreline, you will enjoy a range of benefits, including:

  • A competitive hourly rate plus shift penalties
  • Opportunity to grow and develop alongside the business
  • Ability to proactively contribute to the processes and evolving culture of the organisation
  • Benefit from staff discounts

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