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Aged Care Manager
2 months ago
At ACCS - ARES Customer Care Solutions GmbH, we are seeking an experienced and dedicated Manager to lead our Ycc (Aged Care) team.
Job Summary:The Manager Ycc (Aged Care) will be responsible for the leadership, planning, and decision-making of our Ycc direct care service. This role will involve managing a team of direct care staff, overseeing the delivery of high-quality care, and ensuring the service meets the strategic direction of the organization.
Key Responsibilities:- Develop and implement a direct care strategy aligned with the organization's overall strategy.
- Manage and support effective performance, achieving annual program and individual performance targets.
- Oversee resource management, including budget and staff.
- Undertake business planning for proposed changes and complete funding submissions.
- Prepare economic and demographic forecasts to determine future growth and services.
- Put in place processes and reporting mechanisms to ensure Home Care Package and CHSP clients are referred to YCC for service.
- Oversee the review of program procedures to reflect current practice and according to the e Key schedule.
- Minimum Bachelor Degree in Business, Health Management, Aged Care, Community Services, or related service industry management experience.
- At least two years previous business unit management experience.
- A business acumen and strategic mindset to grow and develop the business.
- Ability to analyse data from payroll and rostering systems to generate KPI reporting.
- Understanding of the aged care sector and what it takes to deliver a quality and safe service to older Australians in their home.
As a Manager at ACCS - ARES Customer Care Solutions GmbH, you will have the opportunity to work with a dedicated team, contribute to the growth and development of the business, and make a positive impact on the lives of older Australians.
We are committed to providing a supportive and inclusive work environment, and we offer a range of benefits and opportunities for professional development.
