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Retail Ambassador

2 months ago

Chatswood, Australia Aesop Full time
About Aesop

Aesop is a global retail organisation that has been cultivating an inspiring and inclusive environment for over 35 years. We offer professional development and advancement opportunities to complement career goals and aspirations.

Role Purpose

As a Retail Consultant, you will embody our desire to engage, listen, and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs, you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

Key Responsibilities
  • Operate within a customer service role or environment
  • Effectively sell products and drive commercial outcomes
  • Participate in and contribute to a team
  • Utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
  • Seek to understand others, listen without judgement, and act on diverse perspectives
  • Communicate effectively and solve problems
  • Have a working knowledge of skin care and skin care industry (advantageous)
  • Knowledge of hair care, body care, fragrance, and home categories (advantageous)
What's on Offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives, and encouraging deep connections with the local community through the Aesop Foundation, volunteering, and matched giving programs. Employee benefits include:

  • Generous product discount allowance and bi-annual complimentary product allocation
  • Paid volunteering allowance for all employees
  • Bonus opportunity based on personal and business performance
  • Access to employee assistance programmes, complimentary subscription to Headspace mindfulness app, and summer wellness leave options
About Us

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion, and belonging play an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.