
Facility Operations Coordinator
1 week ago
We are seeking a skilled Administration Officer to join our team. The successful candidate will be responsible for covering leave absences across facilities in the metropolitan area.
About the RoleAs an Administration Officer, you will be the first point of contact for residents, families, and staff. You will create and maintain fortnightly rosters for staff, ensuring that service delivery requirements are met within the facility.
Key Responsibilities- Provide exceptional customer service and reception to all stakeholders.
- Create and manage staff rosters, meeting service delivery deadlines.
- Undertake administrative tasks including payroll preparation, billing, banking, and interacting with staff.
- Maintain accurate records, files, and archives as directed by management.
- Assist the Facility Manager and senior staff with tasks as required.
To succeed in this role, you will need to be flexible, adaptable, and able to thrive in a fast-paced environment. You will be proactive, solutions-focused, and possess excellent communication skills.
You will have:
- A passion for delivering quality customer service.
- Exceptional problem-solving skills.
- Highly developed organizational skills, with the ability to manage competing priorities.
- Intermediate computer skills, including Microsoft Office suite.
- Able to travel to allocated facilities.
The successful candidate will require:
- Exceptional customer service skills.
- Strong rostering practices and systems knowledge.
- Front-facing administration/reception experience in dynamic environments.
- High levels of accuracy and data entry skills.
- Own transport is required, with variable mileage reimbursement paid based on facilities travelled to.
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