Retail Sales Consultant

3 weeks ago


Ringwood East, Victoria, Australia Travelex Full time

About the Opportunity:

We are seeking a self-motivated, friendly retailer/customer service expert to join our Retail Team at Travelex.

As the face of Travelex, you will represent our brand by promoting our exciting travel money products, exceeding customer expectations, and owning the Travelex store like it's your own.

Key Responsibilities:

  • Deliver excellence in customer service and achieve individual KPIs/targets
  • Maximize sales and promote to all customers our Travelex product range
  • Embrace the digital mindset via social media – Google reviews/Facebook/Instagram
  • Monitor stock levels and fully investigate overs and shorts (differences) and report
  • Comply with all company and location policy and procedures, including legal requirements

About You:

  • Passion for Travel and positive can-do attitude
  • Excellent verbal communication and written comprehension skills
  • Able to work independently and as a member of a team
  • Enjoys working with numbers and detail in a structured environment
  • Retail, cash-handling, and/or banking experience is desirable (but not essential)
  • Ability to handle routine activities with attention to accuracy and detail
  • A strong record of performance delivery through increased sales and/or performance against KPIs
  • Ability to build and manage relationships across all levels, internally and externally

About Travelex:

  • Development opportunities that will see you thrive and advance your career
  • Comprehensive training conducted by specialised trainers
  • A positive and team-oriented workplace culture that values work-life balance and is inclusive and supportive
  • Ongoing benefits such as Paid Parental leave, health & well being programs, social club and more

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