Guest Services Director
2 weeks ago
Saffire Freycinet is an award-winning, all-inclusive luxury resort nestled in the heart of Tasmania's stunning Freycinet National Park. Our lodge offers opulent accommodation, unparalleled relaxation, and breathtaking views of Wineglass Bay.
Job SummaryWe are seeking a highly skilled Guest Services Manager to ensure a seamless pre-arrival experience for our guests, provide a warm welcome and personalised check-in, and manage the guest experience throughout their stay.
Key Responsibilities- Coordinate with departments to ensure smooth operations and conduct briefings to keep staff informed of special requests and guest needs.
- Develop and implement strategies to deliver exceptional guest experiences, ensuring consistency and high standards.
- Collaborate with the Assistant General Manager to achieve departmental goals and objectives.
- Highly developed organisational skills and attention to detail.
- Advanced computer literacy, including Microsoft Office and RMS Hotel Management System.
- Proven leadership skills and team development abilities.
- Strong interpersonal and communication skills.
- Experience in guest-centric roles, capable of selling property experiences.
Join our team at Saffire and gain exposure to working with inspiring industry mentors. Enjoy the satisfaction of creating memorable guest experiences and access to beautiful remote Tasmanian location. We offer subsidised and fully-furnished accommodation, Wi-Fi, gym, entertainment and BBQ facilities, and hundreds of discounts across many brands.
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Meetings and Guest Services Director
5 days ago
Hobart, Tasmania, Australia Club Med Full timeWe are looking for a skilled Meetings and Guest Services Director to lead our Meetings and Events team at the Resort.Manage the economic and qualitative results of the Resort's Meetings and Events space.Supervise a team of 2 to 10 employees, motivating them around defined objectives and supporting their development.Collaborate with other departments of the...
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Food Service Director
1 day ago
Hobart, Tasmania, Australia Club Med Full timeAbout UsClub Med is a global hospitality company that offers premium all-inclusive vacations in 26 countries around the world. Our mission is to provide unforgettable experiences for our guests through exceptional service and quality amenities.Role and ResponsibilitiesThe Food Service Director will be responsible for leading our culinary teams to deliver...
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Guest Services Coordinator
3 days ago
Hobart, Tasmania, Australia Village Roadshow Ltd Full timeVillage Cinemas is committed to delivering exceptional experiences for every guest, every time.We're looking for passionate Guest Experience Attendants to join our team and help us continue creating magic for every guest.As a Guest Experience Attendant, you'll play an essential role in creating an inviting atmosphere, ensuring each guest has a seamless and...
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Guest Services Associate
4 days ago
Hobart, Tasmania, Australia Village Roadshow Ltd Full timeAbout the RoleAs a Guest Experience Attendant, you'll be part of a fun, energetic team that delivers exceptional service to create memorable moments for every guest. Your responsibilities include:Greeting guests with a smile and providing personalized support throughout their visit.Maintaining a clean and welcoming environment, including keeping the cinemas...
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Guest Service Representative
6 days ago
Hobart, Tasmania, Australia Village Roadshow Full timeVillage Cinemas is committed to delivering unforgettable guest experiences. We're looking for a skilled Guest Experience Attendant to join our team and help us achieve this goal.Job DescriptionProvide exceptional customer service, responding to guest inquiries and resolving issues promptly.Ensure the cinema remains clean and tidy, adhering to health and...
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Guest Service Agent
1 day ago
Hobart, Tasmania, Australia IHG Hotels & Resorts Full timeWhat is the job?The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in...
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Guest Services Manager
3 weeks ago
Hobart, Tasmania, Australia Macq01 Full timeAbout SaffireSaffire Freycinet is the world famous, award-winning, all-inclusive luxury resort, nestled in the heart of Tasmania's stunning Freycinet National Park. A true gem of Coles Bay, Saffire offers the pinnacle of opulent accommodation in Australia. Our guests indulge in unparalleled relaxation at our exquisite lodge, set against the breathtaking...
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Guest Services Ambassador
2 weeks ago
Hobart, Tasmania, Australia Macq01 Full timeAbout Macq01">Saffire Freycinet is a luxury resort nestled in the heart of Tasmania's stunning Freycinet National Park. Our all-inclusive lodge offers unparalleled relaxation, set against the breathtaking backdrop of Wineglass Bay.">Your Role">As a key member of our team, you will ensure seamless pre-arrival experiences for our guests, provide warm welcomes...
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Guest Services Liaison
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Hobart, Tasmania, Australia IHG Hotels & Resorts Part timeAbout UsCrowne Plaza is one of the largest and best-loved premium hotel brands in the world. We've thoughtfully designed our spaces to encourage, support, and celebrate great connections. Whether you're traveling for business or pleasure, we have everything you need to make your stay unforgettable.Job ResponsibilitiesYour Key Responsibilities: As a Front...
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Village Guest Services Manager
6 days ago
Hobart, Tasmania, Australia Club Med Full timeJob SummaryWe are looking for a skilled Village Guest Services Manager to oversee the accommodation and reception operations at Club Med.ResponsibilitiesManage room assignments, occupancy, meals, and transfers to ensure optimal guest experiences.Coordinate with various departments to deliver seamless guest services.Address guest inquiries, resolve issues,...
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Guest Services Manager Position
1 week ago
Hobart, Tasmania, Australia Macq01 Full timeAbout SaffireSaffire Freycinet is a renowned, award-winning all-inclusive luxury resort nestled in the heart of Tasmania's breathtaking Freycinet National Park. As a true gem of Coles Bay, Saffire offers unparalleled opulence in Australian accommodation.Our guests indulge in relaxation at our exquisite lodge, set against the stunning backdrop of Wineglass...
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Accommodation and Guest Services Manager
2 weeks ago
Hobart, Tasmania, Australia Club Med Full timeCompany OverviewClub Med is a world-renowned hospitality brand that offers unique vacation experiences to its guests. Our resorts are designed to provide a seamless blend of relaxation, entertainment, and adventure.Job DescriptionWe are seeking a skilled Accommodation and Reception Coordinator to join our team at one of our resorts. As a key member of the...
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Cinema Guest Services Coordinator
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Hobart, Tasmania, Australia Village Roadshow Ltd Full timeJoin Our TeamWe're a proud equal opportunity employer, committed to diversity and inclusion. Our team members come from diverse backgrounds and are passionate about delivering exceptional guest experiences. As a Guest Experience Attendant, you'll have the opportunity to:Work in a dynamic team environment that's always changing and growing.Develop your skills...
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Resort Guest Services Coordinator
2 weeks ago
Hobart, Tasmania, Australia Macq01 Full timeAbout Us">Macq01, home to Saffire Freycinet, is a leader in luxury hospitality. Our commitment to delivering exceptional guest experiences sets us apart, and we're looking for talented individuals like you to join our team.">The Role">You will play a crucial part in delivering seamless pre-arrival experiences, providing warm welcomes, and managing guest...
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Guest Experience Coordinator
1 week ago
Hobart, Tasmania, Australia Consolidated Property Services (Aust) Pty Ltd Full timeRole Overview:The Hospitality Service Supervisor role at Consolidated Property Services (Aust) Pty Ltd is an exciting opportunity for an experienced hospitality professional to join our team and contribute to delivering exceptional guest experiences.Your Key Responsibilities:Lead by example and set high standards for customer service and quality within the...
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Hotel Guest Services Manager
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Hobart, Tasmania, Australia The Behrakis Group Full timeRequired Skills and QualificationsPrior experience in a front desk role within the hospitality industry, with a proven track record of delivering exceptional customer service and consistently meeting or exceeding performance targets.Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and...
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Part Time Guest Service Agent
3 weeks ago
Hobart, Tasmania, Australia IHG Hotels & Resorts Part timeWhat is the job?The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in...
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Part Time Guest Service Agent
7 days ago
Hobart, Tasmania, Australia IHG Hotels & Resorts Part timeWhat is the job?The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in...
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Hobart, Tasmania, Australia Macq01 Full timeAbout Macq01Our VisionAt Macq01, we strive to provide an unparalleled level of service and luxury to our guests. We believe that every guest deserves a unique and unforgettable experience, and we are committed to delivering this through our dedicated team members.Job RequirementsWe are seeking a highly organised and experienced Guest Services Manager to join...
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Guest Services Supervisor
2 weeks ago
Hobart, Tasmania, Australia Club Med Full timeJob Overview:About the Role:The G.O Meetings and Events Operations plays a critical role in ensuring the success of our events and meetings. This position requires a detail-oriented individual who can multitask, work well under pressure, and provide exceptional service to our guests.Key Tasks:Welcome and assist groups, including providing information on...