Frontline Hospitality Specialist

2 weeks ago


Adelaide, South Australia FIRST CONTACT Full time
Company Overview
First Contact is a pioneering organization committed to redefining workplace experiences. Our mission is to create thriving environments that foster connections and productivity.

Salary
Our salary structure is designed to recognize and reward talent, ensuring you feel motivated and engaged in your role.

Job Description
The Front of House Team Member plays a vital role in representing our brand, ensuring every interaction is warm, welcoming, and personalized. Key responsibilities include:
  1. Ensuring seamless communication between stakeholders through proactive listening and clear messaging.
  2. Promoting a culture of inclusivity and respect, making everyone feel valued and supported.
  3. Collaborating with internal teams to deliver exceptional events, meetings, and VIP visits.
  4. Providing top-notch service by anticipating and meeting the evolving needs of our guests and tenants.

Required Skills and Qualifications
To excel in this position, you must possess:A genuine passion for customer service, driving satisfaction and loyalty through empathetic interactions.An adaptable and proactive attitude, responding to changing situations with creativity and poise.Proven experience in a customer-facing role, preferably in a service-oriented sector like hospitality or retail.
Benefits
Join us and enjoy a comprehensive rewards package, including a competitive salary, opportunities for growth and development, and access to our employee wellbeing program.

Others
This role requires regular physical activity, including standing, walking, and manual handling. If you're enthusiastic about delivering exceptional experiences and thrive in a dynamic environment, we invite you to apply.

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