Wellness Operations Director
3 days ago
We are seeking an experienced Wellness Operations Director to lead our team at the iconic Hepburn Bathhouse & Spa in Hepburn Springs. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight of all operational aspects of the business.
About UsHepburn Wellness is part of the Belgravia Health and Leisure Group, a leading provider of health and leisure services in Australia and New Zealand. Our company prides itself on delivering exceptional customer experiences and fostering a culture of innovation and excellence.
The RoleThe Wellness Operations Director will be responsible for:
- Providing leadership and direction to the maintenance staff and contractors to ensure the highest level of service
- Supporting facility managers and other staff to deliver exceptional customer experiences and positive financial performance
- Developing and executing operational plans through engagement with the leadership team
- Ensuring the provision of consistent quality services and programs to local communities
To be successful in this role, you will have a strong track record in facility management, including experience in building successful teams and developing high-performance cultures. You will also possess excellent leadership and communication skills, as well as a deep understanding of health and safety legislation and pool water treatment operations.
What We OfferWe offer a competitive salary package of $120,000 per annum, plus benefits including a comprehensive health insurance plan and access to ongoing professional development opportunities.
RequirementsTo apply for this role, you will need to have:
- Tertiary qualifications in a related field or extensive experience in centre/facility management or senior management experience in a related industry
- A strong background in commercial/business and contract management
- Highly developed verbal and written communication skills, with a flair for positive influencing
Please note that previous experience in a similar role is desirable but not essential. We encourage applications from motivated individuals who are passionate about delivering exceptional customer experiences and contributing to the growth and success of our business.
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