Hospitality Assistant

6 days ago


Newcastle, New South Wales, Australia Australian National University Full time
About Us

The Wests Group Australia is a leading employer in the Newcastle, Port Stephens and Lake Macquarie regions. With a diverse portfolio of entertainment and hospitality venues, we provide a unique environment for our employees to grow and thrive.

We are proud to offer a range of benefits that enhance the work-life balance of our staff, including flexible work options, paid parental leave, first nations cultural leave, above-award wages, and more.

Job Description

As a member of our beverage team, you will play a vital role in delivering exceptional customer service and providing quality beverages to our members and guests.

  • Provide friendly and efficient service to customers
  • Prepare and serve beverages to the highest standard
  • Operate tab and keno terminals with accuracy and speed
  • Clean and maintain workstations and equipment
  • Process transactions accurately and efficiently

This role requires flexibility, particularly on Friday nights and weekends, but offers a great work-life balance and the opportunity to work in a dynamic team environment.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A passion for delivering exceptional customer service
  • Experience in a bar or hospitality environment
  • A strong understanding of responsible service of alcohol principles (RSA)
  • Ability to work well under pressure and as part of a team
Benefits

We offer a comprehensive benefits package, including:

  • Flexible work options
  • Paid parental leave
  • First nations cultural leave
  • Above-award wages and penalty rates
  • Paid traineeships and leadership development courses
  • Discounted meals and merchandise
  • Access to employee assistance programs

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