Hospitality Assistant
6 days ago
The Wests Group Australia is a leading employer in the Newcastle, Port Stephens and Lake Macquarie regions. With a diverse portfolio of entertainment and hospitality venues, we provide a unique environment for our employees to grow and thrive.
We are proud to offer a range of benefits that enhance the work-life balance of our staff, including flexible work options, paid parental leave, first nations cultural leave, above-award wages, and more.
Job DescriptionAs a member of our beverage team, you will play a vital role in delivering exceptional customer service and providing quality beverages to our members and guests.
- Provide friendly and efficient service to customers
- Prepare and serve beverages to the highest standard
- Operate tab and keno terminals with accuracy and speed
- Clean and maintain workstations and equipment
- Process transactions accurately and efficiently
This role requires flexibility, particularly on Friday nights and weekends, but offers a great work-life balance and the opportunity to work in a dynamic team environment.
Required Skills and QualificationsTo be successful in this role, you will need:
- A passion for delivering exceptional customer service
- Experience in a bar or hospitality environment
- A strong understanding of responsible service of alcohol principles (RSA)
- Ability to work well under pressure and as part of a team
We offer a comprehensive benefits package, including:
- Flexible work options
- Paid parental leave
- First nations cultural leave
- Above-award wages and penalty rates
- Paid traineeships and leadership development courses
- Discounted meals and merchandise
- Access to employee assistance programs
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