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Home Care Professional
3 weeks ago
This position plays a vital role in ensuring the highest quality care possible for our clients.
- ">Key Responsibilities:
- Conduct comprehensive client assessments and develop tailored care plans to meet individual needs.
- Mitigate challenges and facilitate a seamless home care experience through effective relationship management and service compliance oversight.
- Supervise the delivery of care services to ensure optimal outcomes.
- Review client progress notes and implement corrective actions as needed.
- Meet with prospective clients to present the value proposition of our home care services.
- Report and manage incidents, identifying opportunities for process improvements.
- Foster strong relationships with clients and their families, actively seeking feedback to ensure exceptional service standards are met.
- Collaborate with scheduling teams to ensure staff and client expectations are aligned.
- Chair team meetings to support staff in their daily duties and conduct performance reviews to drive growth and development.
This is an opportunity to make a meaningful difference in the lives of our valued clients, while thriving in a collaborative environment that values compassion, reliability, and organisation. Our comprehensive benefits package includes superannuation, one-on-one client care, company-provided vehicle and fuel card, ongoing training and support, company laptop, career advancement opportunities, mobile phone, and flexible work schedule.
We strive to deliver unparalleled home care at affordable prices, prioritising client satisfaction and well-being above all else.
