Fitness and Wellness Professionals Wanted

3 weeks ago


Old Noarlunga, South Australia Good Life Health Clubs Full time

We are seeking highly motivated and customer-focused professionals to join our team as Member Support Consultants at Goodlife Health Clubs.

About the Role

As a Member Support Consultant, you will play a vital role in building and maintaining a thriving membership base by providing exceptional customer service and promoting our services to prospective members. Your primary goal will be to achieve sales targets through proactive outreach and lead generation activities.

The ideal candidate will possess excellent communication skills, be able to build rapport with people from diverse backgrounds, and have a strong desire to help others succeed in their fitness goals. You will work closely with our team to identify new business opportunities, generate high-quality sales leads, and provide personalized support to our members.

Key Responsibilities
  • Proactively contribute to club sales budgets through sales promotions and referral campaigns.
  • Generate and convert high-quality sales leads via community outreach, referrals, and identification of new business opportunities.
  • Achieve required lead contacts via telephone to maximize sales opportunities.
  • Deliver engaging sales presentations and tours to prospective members.
  • Create memorable member journeys through positive and personalized interactions.
  • Achieve successful outcomes to enquiries.
  • Open and close the club as per the roster.
  • Participate actively in member retention programs to inspire members to continue their fitness journey.
About You
  • Current First Aid & CPR certificates.
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
  • Solve problems, and overcome obstacles.
  • Outstanding communication abilities - listen, understand, empathize, and influence others.
  • Tenacity with a natural drive to achieve individual targets and team goals.
  • Customer focused with a desire to achieve exceptional customer outcomes.
What We Offer

We offer a competitive package including a base salary of $60,000 - $80,000 per annum, uncapped commission, and a complimentary all-access Goodlife membership. You will also receive ongoing training and support to develop your customer service, sales, and leadership skills. Join our team and take the first step towards a rewarding career in the fitness industry



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