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Retail Sales Associate

2 weeks ago

Brisbane, Queensland, Australia Smiggle UK Ltd Full time
Smiggle UK Ltd Job Description

Sales Assistant Role Overview

We are seeking a motivated and customer-focused individual to join our team as a Sales Assistant at Smiggle UK Ltd. The successful candidate will be responsible for providing an exceptional shopping experience for customers, ensuring the store is well-presented, and contributing to achieving sales targets.

About Us

Smiggle is a leading retailer of fun, colourful, and trendy products for kids. We have stores across the UK and Ireland, offering a wide range of products from backpacks and drink bottles to gift packs and key rings. Our mission is to create a unique and enjoyable shopping experience for our customers.

Responsibilities

  • Provide outstanding customer service, responding to customer inquiries and resolving issues promptly.
  • Contribute to achieving sales targets by effectively promoting products and upselling/cross-selling opportunities.
  • Ensure the store is well-presented, maintaining high standards of visual merchandising and store organisation.
  • Collaborate with colleagues to achieve team goals and objectives.

Requirements

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and meet deadlines.
  • Previous retail or customer-facing experience preferred.
  • A love for working with children and families.

Benefits

  • 50% staff discount on Smiggle products.
  • In-store coaching and comprehensive training plans.
  • Opportunities for career development and advancement.
  • Sales-based incentives and rewards.
  • Access to our Employee Assistance Program for wellbeing and mental health support.

Our team members and customers have the right to a safe working and shopping environment. Treat everyone with respect.