Digital Experience Architect

5 days ago

Sydney, New South Wales, Australia beBeeEnterpriseSolution Full time

We are seeking a Digital Experience Architect to design and deliver enterprise-grade solutions leveraging leading CMS/DXP platforms and CCaaS technologies.

Key responsibilities:

  • Lead the design and implementation of digital experiences using CMS/DXP platforms such as Adobe Experience Manager, Optimizely, or Sitecore.
  • Architect customer engagement and contact centre solutions using CCaaS platforms such as Twilio, Genesys, NICE, or Amazon Connect.
  • Define end-to-end solution architectures, including integration, security, scalability, and performance considerations.
  • Collaborate with business stakeholders, UX teams, and developers to align technical solutions with business objectives.
  • Develop architecture artefacts, including high-level designs, integration patterns, and technical documentation.
  • Evaluate emerging technologies and recommend solutions that improve efficiency and customer experience.

Requirements:

  • Proven experience in solution architecture within large-scale enterprise environments.
  • Hands-on expertise with at least one major CMS/DXP platform.
  • Practical experience designing and integrating CCaaS platforms.
  • Strong knowledge of cloud architectures and integration patterns.
  • Familiarity with security frameworks, authentication, and compliance requirements.
  • Excellent stakeholder engagement and communication skills.
  • Strong analytical and problem-solving abilities with a delivery-focused mindset.

Benefits:

  • Opportunity to work on cutting-edge digital experiences.
  • Collaborative and dynamic work environment.
  • Professional development and growth opportunities.

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