Support Community Growth as a Customer Service Assistant

4 days ago

Newcastle, New South Wales, Australia beBeeCustomerService Full time $41,055 - $50,350
Customer Service Assistant Role">

At our organization, we're committed to creating a community-focused environment where everyone has the opportunity to contribute their unique skills and expertise. We offer a wide range of services supporting our community vision to be vibrant, progressive, connected, sustainable, and resilient.

We're seeking adaptable, customer-focused individuals with a commitment to quality customer service and sound administrative skills. You will support our front-line Customer Service staff in various areas including libraries, youth venues, childcare services, visitor information, and customer service.

Key responsibilities include:

  • Providing exceptional customer service with a focus on quality and satisfaction;
  • Working collaboratively as part of a team to achieve organizational goals;
  • Demonstrating initiative and strong problem-solving skills to resolve conflicts and improve customer experiences;
  • Contributing to the development and implementation of customer service strategies and initiatives.

As a valued member of our team, you'll have access to a range of benefits and opportunities for growth and development. These include training courses, professional development programs, education assistance, leadership development, and employee recognition awards.

To be eligible for this role, you must have the right to work in Australia.

This is an entry-level casual position offering flexibility and variety in your work schedule. If you're passionate about delivering excellent customer service and making a meaningful impact in your community, we encourage you to apply.

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